Student Group Insurance：All NTUST students have to participate in the student insurance program and pay for the insurance fee. 

■The insurance coverage includes:

• Illness : claims are only available for hospitalization.

• Accidental injury : outpatient clinic or hospitalization, both can apply for insurance claims.

*Note: Hospitalization does not include observation stays in the emergency room.

■When applying for an insurance claim, you need to submit the following documents:

1. Application form (You may pick up the form at counter No.20, the Office of Student Affairs or download on the website:https://student.ntust.edu.tw/p/405-1053-79871,c8405.php?Lang=zh-tw)  
2. Original copy of medical diagnosis certificate
3. Hospital receipts (original or certified true copy)
4. Certificate of tuition payment

• The certificate should be for the semester in which the incident occurred and medical treatment
• Download the payment confirmation: https://school.ctbcbank.com/cstu/get_school_list.do 

5. Photocopy of your own bank passbook and ARC(front and back)
6. Others:

• Fractures: Additional "Hospital X-ray Disc" is required
• If you did file a report: the report form from the police is recommend

■Notes:

• The insurance claim must be applied for within 2 years after the accident or illness occurred.
• If the accident or illness occurred overseas, English version of local medical diagnosis certificates and hospital receipts are required.
• If you have further question regarding the documents mentioned above, please email: jamiewu@mail.ntust.edu.tw, or come to counter No.20 in the Office of Student Affairs during business hours (Mon. - Fri. 9:00-12:00, 13:30-16:30).
• After applying for an insurance claim, it usually takes about 5 weeks for the insurance company to review your case, and if you have any concerns during the process, please contact the insurance company 02-2758-3099 ext:1513 Miss Gao. 
• For newcomers, the OIA might have helped you to buy a private insurance. In this regard, please consult with the OIA.(Room 402, International Building 4th Floor)